Responsible Gaming

At Wicked Pokies, providing a secure and enjoyable gaming experience is our top priority. We view online gaming as a form of entertainment and encourage everyone to approach it responsibly. The foundation of responsible gaming is playing within a budget and understanding that the money spent is the cost of entertainment, not an investment. Our platform is designed to support this approach, offering a framework for safe and controlled play. The Wicked Pokies official site is committed to upholding these standards for our Australian players.

Our Commitment to Player Protection

Our policy on responsible gaming is clear: we are dedicated to protecting our players. This commitment includes strict measures to prevent underage gambling, with access restricted to individuals aged 21 and over, a policy enforced through our verification processes. We aim to provide a transparent and fair gaming environment where players have access to the tools and information needed to manage their activity effectively.

Tools to Help You Stay in Control

Wicked Pokies offers several features to help you manage gaming habits. These tools are designed to be easy to use and can be implemented by contacting our support team or through the account dashboard.

Deposit Limits: Players can set daily, weekly, or monthly limits on deposits to manage their spending. Once a limit is reached, no further deposits can be made until the period resets.
Session Limits: This tool allows for control over the amount of time spent playing in a single session, helping to keep gaming as a balanced part of life.
Cooling-Off Period: If a short break from gaming is needed, a cooling-off period can be requested. This temporarily suspends the account for a period ranging from 24 hours to a few weeks.
Self-Exclusion: For those who feel their gambling is becoming a problem, self-exclusion is a formal process to close an account for a longer duration, typically six months or more. This is a proactive step towards taking a complete break from gambling.

Identifying Problem Gambling

It is important to remain aware of personal gaming habits. Answering the following questions honestly can help assess if gaming is having a negative impact:

Are you spending more money or time on gambling than intended?
Have you found yourself chasing losses in an attempt to win back money?
Is gambling interfering with personal relationships or work responsibilities?
Do you hide the extent of the gambling activity from family or friends?

If the answer is ‘yes’ to one or more of these questions, it may be beneficial to seek professional advice.

Where to Find Support

For anyone in Australia seeking confidential advice or support regarding gambling, several professional organisations are available. These services offer free assistance and resources. To learn more about our company and its values, please review the Wicked Pokies about us page. For direct assistance with problem gambling, consider reaching out to the following organisations:

Gambling Help Online: Call 1800 858 858 for 24/7 support.
Gamblers Anonymous Australia: Provides fellowship and support through local meetings.
Lifeline Australia: Offers crisis support and can be reached at 13 11 14.