Privacy Policy

This Privacy Policy outlines how Wicked Pokies collects, uses, and protects personal information. The commitment to safeguarding player data is a top priority, ensuring a secure and transparent gaming environment for all Australian players. At the Wicked Pokies online casino, protecting private information is fundamental to building trust and providing a reliable platform.

Information We Collect

To provide and maintain our services, certain information is gathered during account creation and subsequent use of the platform. This data is essential for operational, security, and regulatory purposes. The types of information collected include:

• Personal Identification Data: Such as name, email address, date of birth, and contact details provided during the registration process.
• Financial Data: Information related to deposits and withdrawals, including transaction history. Sensitive payment details are handled securely by certified payment processors.
• Technical Data: This includes IP address, browser type, device information, and login data, which helps in optimising the platform and ensuring account security.
• Communication Data: Records of correspondence when players contact the support team via Live Chat or email.

How We Use Information

The collected information is used for specific purposes, all aimed at delivering a high-quality service and maintaining a secure environment. These purposes include managing player accounts, processing financial transactions securely, and verifying identity to prevent fraud and comply with legal requirements. Data also helps in personalising the experience and, with consent, informing players about relevant promotions and updates.

Data Security

Protecting player information is a core principle. Wicked Pokies employs industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect all data during transmission. All sensitive information is stored on secure servers with restricted access. Furthermore, account verification procedures are in place to ensure only legitimate account holders can access their funds and information.

Cookies Policy

The platform uses cookies to enhance the user experience. Cookies are small text files stored on a device that assist with site navigation, remember preferences, and maintain login sessions. They do not store personally identifiable information. Players can manage or disable cookies through browser settings, though this may affect some website functionality and features.

Your Rights and Choices

Players retain several rights concerning their personal data. These rights are central to maintaining control over personal information and ensuring transparency.

1. The right to access the personal data held about an individual.
2. The right to request the correction of any inaccurate information.
3. The right to request the deletion of data, subject to legal and regulatory obligations.
4. The right to opt-out of marketing communications at any time through account settings or by contacting support.

For any questions regarding these rights or this privacy policy, please review the information on Wicked Pokies responsible gambling or contact the support team for assistance.

Changes to This Policy

This privacy policy may be updated from time to time to reflect changes in operational practices or for other legal or regulatory reasons. Any significant changes will be communicated to players through the platform or via email. Players are encouraged to review this policy periodically to stay informed about how their information is protected.