Contact Us

At Wicked Pokies, providing exceptional support to our players is a top priority. Getting in touch with the team is straightforward, with several options available to suit different needs. Whether you have a question about a game, a payment, or a bonus, our dedicated support staff is here to help. For information on how we handle player data, please review the Wicked Pokies privacy policy. The team at the Wicked Pokies online casino] is always ready to assist.

How to Reach Our Team

Our customer support is available around the clock to assist with any enquiries. You can reach us through the following methods for a prompt and helpful response.

Live Chat

For immediate assistance, the Live Chat service is the most efficient option. This channel is available 24/7, and you can typically expect a response almost instantly. Live Chat is the best way to resolve urgent matters or ask quick questions about account management, bonuses, or game rules. The chat widget is easily accessible from the bottom corner of the website.

Email Support

If your enquiry is not urgent or you need to send documents for verification, you can email the support team directly at support@wickedpokies.com. Our team works diligently to respond to all email queries within 24 hours. This method is ideal for detailed questions that may require investigation or for providing KYC documents securely.

On-Site Contact Form

As a convenient alternative to sending a direct email, an on-site contact form is also available. Simply fill in the required fields with your details and the specifics of the query. A support agent will review the submission and get back to you via email. This functions similarly to sending an email and provides a simple way to submit requests without leaving the platform.